A: Usually, it’s something along the lines of this: Settings ->. Optus Wi-Fi Calling lets you make and receive calls, MMS and SMS from your smartphone over an accessible WiFi network connection. If you can't make a call, you need to solve this problem. If not, you'll need to make an adjustment to the Access Point Name (APN) in your phone's settings … I receive multiple MMS texts a day and am unable to view until I go outside. If mobile data is not working, please check that it is included in your service and if you have correct mobile data settings. Go to Settings Connections Mobile networks Access Point Names of your Android.. Press Add on right top corner. Note: Make sure to press the radio button on return to the APNs menu after entering an APN. All right crowd, hope you can help. If you can't make a call, you need to solve this problem. This must be in multiples of 5 … Any ideas? All APN settings checked but still no luck. When you send an MMS, a text message with a 3 day expiry is first sent to the recipient notifying them to retrieve the MMS. Hi buddy, did you try clearing the previous time cache file, or on the wifi network? Step 11 of 38. Hi buddy, did you try clearing the cache of network and trying via wifi connection? MMS can contain media files such as pictures and sounds. My mobile phone's battery life is short. By solving this problem you'll most likely solve your problem with sending and receiving MMS. I would ask Optus technical support to "delete your profile of the MMSC", then check your phone has the right MMSC settings and send an MMS to yourself. Find "Access point names (APN)" Tap Settings . It's important first to find out if you can make a call. Go online to save time and use our database of articles, shortcuts and LiveChat. Missed Call Service is automatically set up to allow your phone to ring for 20 seconds before it sets in. Checked settings and 4G/3G/2G (auto correct) is selected. Before you start this troubleshooting guide you need to check one important thing: Setting up and using my mobile phone as a Wi-Fi Hotspot. Just got two sim only plans with Optus after finishing Vodafone contract and continuing to use Galaxy S6 handsets. If you can't make a call, you need to solve this problem first. On my phone's messenger app I ticked the box "WAP push" on. You can send MMS to one or more mobile phones and to email addresses. Tap Mobile networks . I can't check my voicemail. And now your clicking on the link with WiFi connected it's probably using that which can't reach the Optus MMS Server, so when your "outside" your off the WiFi network and it works over 3G/4G. My mobile phone is slow. I can't send and receive email. never had this problem prior to going direct with Optus just under 2 weeks ago. This is happening repeatedly but my voicemail although I have never altered settings have suddenly stopped working. In this article we will give you all the information need to properly setup the APN Settings for Optus Australia. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Mobile data is activated by default if included in your plan. If you turn off the function, you'll be notified before you receive MMS when you're within range of your home network. Mobile Networks ->. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. Get your support answers here. If so it would mean something is up with the iPhone so Apple support would be the way to go 10. I joined Optus just a couple weeks ago. Forgot to mention that yesterday I tried all the steps to set up the APN properly. If your sim card is active, mobile data should also be active. 6 Whether it’s signing in, setting up or sending off, our Help and Support pages can help you through any problem. Weird it's only happening in your office, are you connecting to WiFi at work? I use a Cat s60 handset Android ( thermal camera handset) and I have tried 8 types of APN settings all do not work. Dial → **004*321# from your phone dial pad. Solution: Set up your mobile phone for MMS. Would you like information for your {device-name}? My mobile phone's touch screen doesn't work. Step 10 of 38. Optus Apn settings – Step by Step Setting. It appears like the service cuts out, however, never had an issue until about a month ago. Mobile Data/MMS. The Optus Wi-Fi calling FAQ page has more information . MMS sent from your Vodafone phone will expire after 3 days. 48hrs passed still not working so called back and told optus changed settings and should now work but tpg mms was having issues so I should wait another 24hrs. I am having an issue where I am not receiving MMS (Galaxy S8) while in my office. When the problem is solved, you will most likely also be able to send and receive MMS. 12. ... HI I can not get mms in lycamobile Australia. By solving this problem you'll most likely solve your problem with sending and receiving MMS. Step 12 of 38. Mobile Data/MMS. If you need to set your devices MMS settings manually, simply follow the below steps: Tap Apps Tap Settings Tap More Settings or Mobile Data or Mobile Networks Tap Access Point names; Tap Add or New APN Tap Name and enter ‘amaysim MMS Tap APN and enter ‘MMS’ Tap MMSC and enter: http://mmsc.optus.com.au:8002/ Tap MMS Proxy and enter: 61.88.190.10 If mobile data is not working, please check that it is included in your service and if you have correct mobile data settings. I can't send and receive MMS. View your usage, get billing support and much more with the My Optus app, download it, MMS not working - Never had an issue until late December, Re: MMS not working - Never had an issue until late December, ____________________________________________________________________________________________________________________________. I can't send and receive SMS. Mobile data is activated by default if included in your plan. And now your clicking on the link with WiFi connected it's probably using that which can't reach the Optus MMS Server, so when your "outside" your off the WiFi network and it works over 3G/4G. Change the other fields as below. The dodo website says to connect to the YES OPTUS mobile network in order to get internet working properly, but it no longer appears in the list of available networks, the only one I can connect to is Dodo, while telstra and vodaphone are visible. Need a helping hand with your emails? To do via self serve: Log into My Account to ensure Missed Call Service is off (Select the Mobile Number/View Details then Manage then Voice Call Settings) … My service is Xfinity Mobile. Can anyone tell my how to fix this because it is quite frustrating. I can't use GPS navigation. Mms do sent work over wifi on Android, only on Apple. If I can't find a solution I will be forced to change carriers. Checked all settings on account and it’s definitely on. Tap Optus Internet Press the Home Button. Or is this a way of subversively forcing the use of more data via other apps such as Whats App, Google Hangouts, etc. ^ how do I know this? The XX is the length of time in seconds you want your mobile to ring. Entertainment and internet . Optus X Smart User guide. 11. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Possible cause 1: Your mobile phone hasn't been correctly set up for MMS. Tap Auto-retrieve to turn on the function. Now joined Optus and cannot send. MMS Manual Settings. Tap SIM . Dodo MMS 4G LTE APN Settings for Android. https://plex.software/ | https://tutuappx.com/ | https://vidmate.onl/. This will then "Recreate your profile" and you should be good to go. My practice is not able to take any messages … It now works however MMS still does not work with Facebook Messenger. To change this, just dial * 004 * 0411000160 ** XX # and then press Call. ... Key in Optus MMS and tap OK. It's important first to find out if you can make a call. If your sim card is active, mobile data should also be active. Browse through our help and support articles or let us know what you are looking for. Find the help you need with Optus. It's important to find out if you can make a call. Are there any settings where I can push these MMS through or re-calibrate to push through service? In most cases, if you have a working SIM card and an active mobile plan, these settings should be automatically sent to your phone by your carrier. Optus APN settings. Also, yes, I cleared the cache. Calls etc are ok. My wife's network data is ok but mine does not work despite 4G symbol being on?! Tap OK. Access Point Names ->. Enter the details you find below! The network operator is YES OPTUS too. If Android has already set values for MMS 3 for any fields below leave them. If you can't receive MMS on your mobile phone, try these simple solutions to solve the problem. If the recipient gets the SMS notification but they’re unable to retrieve the MMS content, they’ll have 7 days from the time the MMS was sent to fix the issue and retrieve the message. Please advise with support. Re: MMS not working - Never had an issue until late December It seems more like your phone either has lost its MMS configuration or Optus isn't pushing the MMS through to you properly. Former mobile tech support rep, and fixed things like this on a daily basis. To learn about Do this Updating your phone’s ... - Do not play or use a flashing-lights feature if you are tired or need sleep. SMS, MMS and email . If you turn on the function, you'll receive all MMS when you're within range of your home network. It seems more like your phone either has lost its MMS configuration or Optus isn't pushing the MMS through to you properly. When sending an SMS/MMS my messages sometimes take 10-15 minutes to send, other times they go straight away. Tap APN.Key in mms . If that did not work you may need to reset Voice to MMS. Help Refer to the following resources to get more FAQ, software, and service information. Tap Access point names (APN) . I left Lebara where I had no troubles sending MMS. Called Optus 2 days ago still not sorted. Optus Australia Apn settings – Step by Step Setting. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Wireless & Networks ->. - Take a minimum of a 15-minute break hourly. Got sick of waiting so called helpdesk, advised to wait 48hrs while they contacted optus. Re: MMS not working over 4G (on iphone8) Is it safe to assume hubby is also with Optus? *Hit the Menu button* -> New APN. To email addresses on a daily basis yesterday I tried all the information need to solve this problem //vidmate.onl/! Tap settings Voice to MMS the APN settings for Optus Australia this troubleshooting will... Lycamobile Australia two sim only plans with Optus just under 2 weeks ago by solving this problem 'll! Tap Optus Internet press the radio button on return to the APNs Menu after an... Data settings of network and trying via wifi connection * 0411000160 * * XX # then! 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